Privacy Policy for Westend Partner App
Westend Coffee Company (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through the Westend Partner App (“App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Business/franchise location details
b. Usage Data
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App usage patterns
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Device information
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IP address
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Access time and date
c. Operational Data
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Task assignments and statuses
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Support tickets and correspondence
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Invoices, estimates, and related financial data
2. How We Use Your Information
We use the collected information to:
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Manage franchise-franchisor communication
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Assign and track tasks
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Handle and respond to support tickets
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Process invoices, estimates, and transactions
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Improve app performance and user experience
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Send you essential app-related notifications and updates
3. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share data with:
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Authorized Westend Coffee Company team members
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Service providers who help operate our backend systems (e.g., cloud hosting, analytics)
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Authorities if required by law or legal request
4. Data Security
We take reasonable steps to protect your information using industry-standard security measures, including encryption, secure servers, and access controls. However, no system can be 100% secure, and we cannot guarantee complete security of your data.
5. Your Rights
You have the right to:
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Access and review your information
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Request corrections or deletions
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Withdraw consent for data processing (where applicable)
To make any such requests, please contact us at: [Insert support email]
6. Data Retention
We retain your data only for as long as it is necessary for operational, legal, or regulatory purposes. When data is no longer needed, it is securely deleted.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted within the app and on our website. Continued use of the app after changes constitutes acceptance of the revised policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to:
📧 Email: franchise@westendcoffee.co
🏢 Address: No.771/1, 1st Floor, KD Road, Vijayanagara 1st Stage, Mysuru 570017